Terms & Conditions

Shipments can be tracked through a tracking number provided by the transport company.

Shipments will be delivered to the address provided by the customer.

Shipments are made on Tuesdays.

For products in stock, the estimated delivery time for Spain and Portugal is 24h from that day and for the rest of the countries it normally ranges between 48h and 72h from that day.

For products out of stock, you can check the estimated delivery time by writing to shop@julietpomesleiz.com.

No deliveries are made on Saturdays and Sundays.

During holiday periods, the estimated delivery time may vary.




Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information and an estimate of their cost before placing your order.